Commercial Archives - Rocket Plumbing

Emergency Plumbing: What to Do When Disaster Strikes

rocketplumbin1 on April 24, 2025

When a plumbing emergency strikes, panic often sets in. Water is gushing, your home is at risk of damage, and you need a solution fast. The key to minimizing destruction and stress is knowing what to do in those crucial first moments before a professional arrives. At Rocket Plumbing, we’re here to guide you through the steps to take during a plumbing emergency and provide fast, reliable service when you need it most.

Common Plumbing Emergencies and How to Respond

Plumbing emergencies come in many forms, and understanding the most common ones can help you react swiftly and effectively. Here are some of the most frequent issues homeowners face:

Burst Pipes

A burst pipe can release gallons of water in a short amount of time, leading to extensive property damage. The moment you notice a pipe has burst, turn off your home’s main water supply to prevent further flooding. Next, drain the remaining water from your pipes by turning on cold water taps and flushing toilets. If possible, locate the burst pipe and wrap it with a towel to minimize leakage until a professional plumber arrives.

Overflowing Toilets

An overflowing toilet is one of the most stressful plumbing emergencies, especially if it happens unexpectedly. First, locate the shut-off valve behind the toilet and turn it off. If the water is still rising, remove the lid from the tank and manually push the flapper down to stop the water flow. Plunging the toilet might help clear the clog, but if the problem persists, it’s time to call Rocket Plumbing for assistance.

Water Heater Failure

If your water heater is leaking or making loud noises, it could indicate a serious problem. A complete failure can leave you without hot water or, worse, result in flooding. Shut off the water supply to the heater and turn off the power to avoid further issues. If you suspect a gas leak, evacuate immediately and call your utility company before contacting a plumber.

Clogged Drains and Sewer Backups

A slow drain may not seem like an emergency, but if multiple drains in your home back up at once, it could indicate a sewer line blockage. Avoid using harsh chemical drain cleaners, as they can cause pipe damage. Instead, try a plunger or a drain snake. If water is coming up through your drains or you notice a foul odor, call an emergency plumber right away.

Leaky Faucets or Pipes

A dripping faucet might seem minor, but over time, it can waste gallons of water and increase your water bill. If a pipe under your sink is leaking, place a bucket underneath to catch the water and tighten the fittings if possible. However, for persistent leaks, professional intervention is necessary.

Frozen Pipes

During colder months, frozen pipes are a common issue that can lead to bursting. If you suspect a pipe is frozen, open the faucet slightly and use a hairdryer to gently warm the pipe. Never use an open flame, as it can damage the pipes. If a pipe has already burst, turn off the main water supply and call Rocket Plumbing immediately.

Step-by-Step Guide to Handling Plumbing Emergencies

When faced with a plumbing disaster, follow these steps to reduce damage and restore order:

Step 1: Shut Off the Water Supply

Stopping the flow of water is the most important step in controlling a plumbing emergency. Locate the shut-off valve nearest to the problem area, or if necessary, shut off the main water valve for the entire home.

Step 2: Identify the Problem

Assess the situation carefully. Is it a major leak, a backed-up drain, or a water heater issue? Knowing the nature of the problem will help you decide whether it’s something you can temporarily manage or if immediate professional help is required.

Step 3: Take Temporary Measures

For minor leaks, use towels, buckets, or plumber’s tape to contain the damage. If dealing with an overflowing toilet, turn off the water supply and attempt to unclog it with a plunger. For frozen pipes, try gentle heat application to thaw them safely.

Step 4: Protect Your Home

Move furniture, electronics, and valuables away from the affected area to prevent further damage. If water has already seeped into carpets or flooring, use towels and a wet vacuum to clean up excess moisture.

Step 5: Call a Professional Plumber

Some plumbing emergencies require expert intervention. If you’re unable to stop the issue, call Rocket Plumbing immediately for 24/7 emergency services. Our experienced team will respond quickly to resolve the problem and prevent further damage to your home.

Step 6: Document the Damage

If your plumbing emergency results in significant water damage, take pictures and make notes for insurance purposes. Many homeowners’ insurance policies cover sudden water damage, so be sure to report the incident promptly.

Step 7: Prevent Future Plumbing Disasters

Once the emergency is under control, consider scheduling regular plumbing maintenance. Simple steps like insulating pipes, replacing old fixtures, and having periodic drain cleanings can prevent future problems.

Why Choose Rocket Plumbing for Emergency Repairs?

At Rocket Plumbing, we understand that plumbing emergencies can happen at any time. That’s why we offer 24/7 emergency services, ensuring that help is always available when you need it most. Our team of licensed and insured plumbers is equipped to handle a wide range of plumbing issues, from burst pipes to sewer backups and everything in between.

Our Commitment to Excellence:

Rapid response times to prevent further damage
Fully licensed and experienced professionals
Advanced tools and techniques for efficient repairs
Honest, upfront pricing with no hidden fees
Long-term solutions to prevent recurring problems

No matter the size or severity of your plumbing emergency, Rocket Plumbing is here to restore peace of mind and get your plumbing system back in working order.

Don’t Wait – Call Rocket Plumbing Now!

If you’re facing a plumbing crisis, don’t wait for the damage to worsen. Contact Rocket Plumbing for fast, reliable emergency plumbing services.

Your home deserves the best – trust Rocket Plumbing to handle all your emergency plumbing needs with speed and efficiency!

How to Tell If Your Sewer Line Is Clogged – Warning Signs & Solutions

rocketplumbin1 on April 10, 2025

A clogged sewer line is one of the most serious plumbing issues a homeowner can face. When your main sewer line is blocked, wastewater has nowhere to go, which can lead to slow drains, foul odors, and even raw sewage backing up into your home. If left unaddressed, a clog can cause extensive damage to your plumbing system, leading to costly repairs and potential health hazards.

Understanding the warning signs of a sewer line clog and knowing what steps to take can help you avoid major plumbing disasters. In this guide, we’ll cover everything you need to know about sewer line clogs, including common causes, how to fix them, and preventative measures to keep your plumbing system running smoothly.

What is a Sewer Line and Why is It Important?

Your home’s sewer line is the main pipe that carries wastewater from your sinks, toilets, and drains to the municipal sewer system or your septic tank. Unlike smaller household drain pipes, which handle wastewater from individual fixtures, the main sewer line is responsible for managing all of your home’s wastewater.

When this crucial pipe becomes clogged, it affects your entire plumbing system, often leading to multiple plumbing issues at once. Understanding the warning signs of a sewer line clog can help you take action before the problem escalates.

Common Signs of a Clogged Sewer Line

1. Slow Draining Fixtures Throughout the House

One of the earliest signs of a sewer line blockage is slow drainage in multiple fixtures. If just one drain (such as a bathroom sink) is draining slowly, the issue is likely localized to that particular drain. However, if multiple drains throughout your home are slow, it could indicate a blockage in your main sewer line.

2. Gurgling Noises from Drains or Toilets

If you hear gurgling noises coming from your drains, sinks, or toilets when using water, it’s often a sign of trapped air caused by a sewer line clog. These noises occur because the blockage prevents wastewater from flowing freely, forcing air bubbles back up through your pipes.

3. Frequent Toilet Backups

A clogged sewer line often results in recurring toilet backups, even after plunging. If your toilet frequently overflows or struggles to flush properly, it could be a sign that the blockage is deep in the sewer line.

4. Foul Odors Coming from Drains or Yard

Sewer gas has a distinct and unpleasant smell. If you notice a strong sewage odor coming from your drains or outside in your yard, it’s a major warning sign that your sewer line is clogged or leaking.

5. Water Backing Up in Other Drains

One of the clearest signs of a sewer line clog is when using one plumbing fixture causes water to back up elsewhere. For example, flushing the toilet might cause water to rise in the bathtub or shower. This happens because the clog is preventing proper drainage, forcing wastewater to move in unexpected directions.

6. Soggy or Sunken Yard Areas

If your sewer line is clogged or leaking, wastewater may seep into your yard, creating soggy or sunken areas. If you notice unexplained wet spots, unusually lush patches of grass, or foul-smelling puddles in your yard, a sewer line issue could be to blame.

7. Rodents or Insect Infestations

Sewer line issues can attract pests such as rats, cockroaches, and flies, which thrive in damp environments. If you notice an increase in pests around your home, it may be a sign that your sewer line is damaged or clogged.

What Causes Sewer Line Clogs?

Several common factors can contribute to a blocked sewer line, including:

Tree Root Infiltration: Tree roots are naturally drawn to moisture and can grow into sewer pipes, causing blockages and damage over time.
Grease, Fat, and Oil Buildup: Pouring grease down the drain may seem harmless, but over time, it can harden and create stubborn blockages.
Flushing Non-Flushable Items: Items like baby wipes, paper towels, feminine hygiene products, and cotton swabs do not break down properly and can easily clog sewer lines.
Collapsed or Broken Pipes: Older homes may have clay or cast iron pipes that deteriorate over time, leading to partial or complete blockages.
Foreign Objects: Items such as toys, jewelry, or excessive toilet paper can accidentally make their way into the sewer system, causing clogs.

How to Fix a Clogged Sewer Line

If you suspect a sewer line clog, it’s important to act quickly. Here are some methods to address the problem:

1. Use a Plumber’s Snake

A professional-grade plumbing snake can help break up minor obstructions. However, if the clog is deep in the sewer line, a plumber may need to use specialized equipment.

2. Hydro Jetting

Hydro jetting is a powerful method that uses high-pressure water to remove stubborn blockages, including tree roots and grease buildup, without damaging your pipes.

3. Sewer Camera Inspection

A licensed plumber can use a specialized camera to inspect your sewer line, pinpointing the exact location and cause of the clog. This is one of the most effective ways to diagnose sewer problems.

4. Sewer Line Repair or Replacement

If the clog is caused by broken or collapsed pipes, repairs or full sewer line replacement may be necessary. Trenchless sewer repair methods can minimize disruption to your property while restoring proper function.

Preventing Future Sewer Line Clogs

Preventing sewer line clogs is much easier (and cheaper) than dealing with a major blockage. Here are some proactive steps to keep your plumbing system running smoothly:

Dispose of grease properly—Never pour grease, fat, or oil down the drain. Instead, let it solidify and dispose of it in the trash.
Be mindful of what you flush—Only flush toilet paper; avoid wipes, paper towels, and hygiene products.
Use drain strainers—Install strainers in sinks and showers to catch hair, food particles, and other debris.
Schedule regular plumbing inspections—A professional plumber can catch small issues before they turn into costly repairs.
Keep trees away from sewer lines—If planting new trees, choose species with non-invasive roots and keep them at a safe distance from sewer lines.

When to Call a Professional Plumber

If you notice multiple signs of a sewer line clog—such as slow drains, gurgling toilets, or sewage smells—it’s time to call a professional. A licensed plumber can diagnose the problem and recommend the best solution before the issue leads to expensive repairs.

At Rocket Plumbing, we specialize in sewer line inspections, hydro jetting, and trenchless sewer repairs. If you suspect a clog in your sewer line, don’t wait—contact us today for fast, reliable plumbing services!

Need expert sewer line repair or maintenance? Call Rocket Plumbing today or visit RocketPlumb.com to schedule an appointment!

What to Do If Your Pilot Light Keeps Going Out

rocketplumbin1 on March 21, 2025

A pilot light that repeatedly goes out can be a frustrating and concerning issue for homeowners. Your water heater, furnace, or gas fireplace relies on a steady pilot light to function properly. If you’re experiencing this problem, it’s important to identify the cause and address it promptly to prevent further inconvenience or potential safety risks. In this blog, we’ll explore common reasons why your pilot light may be going out and what you can do to fix it.

Common Causes of a Pilot Light Going Out

Dirty or Clogged Pilot Orifice Over time, dust, dirt, and debris can build up in the pilot orifice, restricting the gas flow. This can cause a weak or unstable flame that is more likely to go out. If this issue is not addressed, it can lead to inefficient heating and higher energy costs.
Faulty Thermocouple The thermocouple is a safety device that detects whether the pilot light is on. If it senses that the flame is out, it shuts off the gas supply to prevent leaks. A malfunctioning thermocouple may incorrectly shut off the gas even when the pilot light is still lit. This could be due to a worn-out component, corrosion, or a misalignment issue.
Drafts or Airflow Issues A strong draft or sudden gust of air can blow out the pilot light. Poor ventilation, an open window, or a nearby HVAC system could be creating airflow problems. Additionally, a faulty or loose vent cover can allow external air to disrupt the flame.
Gas Supply Problems If the gas supply is interrupted or insufficient, the pilot light may struggle to stay lit. Low gas pressure, a closed or partially closed gas valve, or an issue with the gas line could be responsible. Sometimes, regional gas supply fluctuations can also contribute to this problem.
Malfunctioning Gas Control Valve The gas control valve regulates the flow of gas to the pilot light. If this component is damaged or defective, it may not deliver enough gas to sustain the flame. Over time, wear and tear or debris buildup inside the valve can cause it to malfunction, requiring professional attention.
Moisture Buildup In humid conditions, moisture buildup can interfere with the pilot light’s ability to stay lit. If condensation forms inside the appliance, it can extinguish the flame, particularly in water heaters located in damp basements or garages.

Steps to Fix a Pilot Light That Keeps Going Out

If your pilot light keeps going out, follow these troubleshooting steps:

Turn Off the Gas Supply Before performing any maintenance, turn off the gas supply to your appliance. Locate the gas valve and switch it to the “off” position to prevent gas leaks.
Clean the Pilot Orifice Use a thin wire, needle, or compressed air to carefully clear out any debris from the pilot orifice. This will help ensure proper gas flow and a stable flame. Regular cleaning can prevent future clogs and maintain efficiency.
Inspect and Replace the Thermocouple If your thermocouple is faulty or misaligned, it may need to be cleaned, adjusted, or replaced. Make sure the tip of the thermocouple is properly positioned in the pilot flame. If replacing it, ensure you purchase the correct model for your specific appliance.
Check for Drafts Identify any sources of drafts near the appliance and eliminate them. Close nearby windows and doors, and ensure that the pilot flame is protected from airflow disruptions. If necessary, install a draft shield or move the appliance to a less draft-prone area.
Examine the Gas Supply Verify that the gas valve is fully open and that there are no interruptions in your gas supply. If you suspect a gas pressure issue, contact your utility provider or a professional plumber to assess and resolve the issue.
Test the Gas Control Valve If all else fails, the gas control valve may need to be inspected or replaced. This is a job best handled by a licensed plumber or HVAC technician, as improper installation can pose safety risks.
Address Moisture Issues If moisture buildup is extinguishing your pilot light, try running a dehumidifier in the area where the appliance is located. You can also insulate gas lines and the appliance itself to reduce condensation.

When to Call a Professional

While some pilot light issues can be resolved with basic troubleshooting, certain problems require professional expertise. If you notice any of the following, it’s best to call a licensed plumber:

A persistent gas smell, which could indicate a leak
Difficulty relighting the pilot light even after cleaning and maintenance
The flame is weak, flickering, or has an unusual color (e.g., yellow instead of blue)
Repeated pilot light failures despite troubleshooting efforts
Visible corrosion or damage to components such as the thermocouple or gas valve

At Rocket Plumbing, our experienced technicians can diagnose and repair pilot light issues quickly and safely. We have the tools and expertise to ensure your appliance is functioning properly and efficiently. If you’re dealing with a stubborn pilot light problem, don’t hesitate to contact us for professional assistance.

Preventative Maintenance Tips

To avoid future pilot light issues, consider the following maintenance tips:

Schedule annual inspections: Have a professional inspect and service your gas appliances at least once a year.
Keep the area clean: Dust and debris can accumulate around gas appliances, affecting airflow and operation.
Check gas connections regularly: Ensure gas valves and lines are in good condition to prevent leaks.
Monitor flame color: A healthy pilot light flame should be blue. If it turns yellow or orange, it may indicate a problem with gas combustion.

Final Thoughts

A pilot light that won’t stay lit can be a nuisance, but with the right troubleshooting steps, you can often resolve the issue yourself. However, for persistent or complex problems, it’s best to seek professional help. Keeping your gas appliances in good working condition ensures efficiency, safety, and peace of mind.

Need help with your pilot light? Contact Rocket Plumbing today for expert plumbing solutions! Our team is here to assist you with all your plumbing and gas appliance needs, ensuring a safe and comfortable home environment.