How to Inspect and Know If Your Sump Pump Is Failing

A sump pump is an essential component of your home’s flood prevention system, designed to remove excess water from your basement or crawlspace and prevent costly water damage. However, like any mechanical device, sump pumps are not immune to wear and tear. Over time, they can malfunction or fail, leaving your home vulnerable to flooding, structural damage, and mold growth.

According to the Insurance Information Institute, water damage accounts for nearly 29% of all homeowners’ insurance claims in the United States, with the average claim amounting to $11,650. A failed sump pump is a common cause of water damage, especially during heavy rainfall or rapid snowmelt.

Recognizing the warning signs of a failing sump pump, performing routine inspections, and taking preventive measures can help you avoid unexpected failures. This guide will walk you through the key indicators of sump pump failure, inspection methods, and maintenance strategies to ensure your sump pump remains in optimal working condition.

Common Signs That Your Sump Pump Is Failing

Unusual Noises During Operation

A properly functioning sump pump should operate quietly, with only a soft humming sound. Any unusual noises may indicate a mechanical problem. A loud grinding or rattling sound, for example, could be a sign that the impeller—a fan-like component that helps move water—is damaged or clogged with debris. A persistent humming noise without any water movement might mean the pump is running but not effectively displacing water, possibly due to a blockage or an electrical issue.

Additionally, gurgling sounds coming from the discharge pipe can be a sign that air is trapped in the system, which could be caused by a missing or malfunctioning check valve. Addressing these noises early can prevent further damage to your pump and keep it running efficiently.

Frequent or Continuous Operation

Your sump pump should not be running continuously unless there is a prolonged period of heavy rain or an exceptionally high water table. If your pump runs constantly, it may indicate an issue such as a stuck float switch, a faulty check valve, or an undersized pump struggling to keep up with the volume of water.

A stuck float switch is one of the most common causes of this issue. The float switch is responsible for activating the pump when water levels rise. If it gets stuck in the “on” position, the pump will run indefinitely, causing unnecessary wear and shortening its lifespan. Similarly, a failing check valve can lead to water flowing back into the sump pit, causing the pump to repeatedly turn on.

Excessive Vibrations

If your sump pump vibrates excessively during operation, it may be due to an imbalanced or damaged impeller. The impeller can become bent or cracked if debris is sucked into the pump, leading to increased wear on the motor and reducing the overall efficiency of the system. Unlike some other parts of the pump, a damaged impeller usually cannot be repaired and requires a full pump replacement.

Ignoring excessive vibrations can cause further internal damage, leading to complete sump pump failure. Regularly inspecting and cleaning the sump pit can prevent debris from reaching the impeller and help extend the pump’s lifespan.

Advanced Age of the Pump

Sump pumps typically last between seven and ten years, depending on their frequency of use and the conditions they operate under. If your sump pump is approaching or exceeding this age range, it is wise to consider replacing it before it fails unexpectedly.

Older sump pumps are more prone to mechanical failure and may not function efficiently when you need them the most. Routine maintenance can extend the life of your pump, but if you notice persistent issues, investing in a new, high-quality sump pump can save you from costly water damage repairs in the future.

Visible Rust or Corrosion

Rust on the sump pump or its discharge pipe is another warning sign that should not be ignored. Corrosion can weaken the pump’s components and reduce its effectiveness. In some cases, rust can be caused by iron bacteria, which create a thick, gelatinous sludge that clogs the pump and discharge lines.

Iron bacteria buildup can significantly impact the efficiency of your sump pump, preventing it from properly draining water. If you notice any signs of rust or sludge accumulation, have a professional inspect the system to determine whether cleaning or replacement is necessary.

Water in the Basement Despite the Pump Running

One of the most obvious indicators of a failing sump pump is standing water in your basement, even when the pump appears to be running. This could be caused by a clogged or frozen discharge pipe, a malfunctioning check valve, or a pump that has lost its suction power.

If the discharge pipe is blocked, water cannot be expelled from the sump pit, causing flooding. Similarly, a faulty check valve can allow water to flow back into the pit, forcing the pump to work harder and increasing the risk of failure. Regular inspections can help identify and resolve these issues before they cause major water damage.

How to Inspect Your Sump Pump

Testing the Pump with Water

One of the easiest ways to check if your sump pump is functioning correctly is by performing a simple water test. Fill a bucket with five gallons of water and pour it slowly into the sump pit. The pump should activate automatically once the water reaches a certain level and remove the water within ten to twenty seconds. If the pump fails to turn on or is slow to drain the water, there may be an issue that requires further investigation.

Checking the Float Switch

The float switch is a crucial component of your sump pump, as it signals when the pump should activate. Ensure that the switch moves freely and is not obstructed by debris or tangled wires. A stuck float switch can prevent the pump from turning on when needed or cause it to run continuously, both of which can lead to serious problems.

Inspecting the Discharge Pipe and Check Valve

The discharge pipe is responsible for directing water away from your home. A clogged, frozen, or damaged pipe can prevent the sump pump from effectively expelling water. Inspect the pipe for any blockages, and ensure that it extends far enough from your foundation to prevent water from seeping back into your basement.

Additionally, check the condition of the check valve, which prevents water from flowing back into the sump pit. If the check valve is malfunctioning, replacing it can improve the efficiency of your sump pump and prevent unnecessary wear.

Verifying the Backup Power Source

Since power outages often accompany severe storms, it is crucial to have a backup power source for your sump pump. More than 60% of sump pump failures occur due to power loss during heavy rainstorms. Installing a battery backup or generator can ensure that your pump continues to function even when the electricity is out.

Preventative Maintenance Tips

  • Clean the Sump Pit Regularly – Removing debris, dirt, and other obstructions can prevent clogs and prolong the pump’s lifespan.
  • Replace the Pump Every 7–10 Years – Even if the pump appears to be working, replacing it before failure occurs can prevent costly damage.
  • Install a Water Alarm – A high-water alarm can alert you to potential pump failures before they lead to flooding.
  • Perform Biannual Maintenance Checks – Test your sump pump in the spring and fall to ensure it is ready for heavy rain seasons.

When to Call a Professional

If you notice persistent issues with your sump pump, it is best to consult a professional plumber to diagnose and resolve the problem. A sump pump failure can lead to extensive water damage, mold growth, and structural issues if not addressed promptly.

At Rocket Plumbing, we specialize in sump pump inspections, repairs, and replacements. Our team of experienced professionals can assess your system and provide expert recommendations to keep your home protected from water damage.

For professional sump pump services, contact us today.

Signs Your Water Heater Needs Repair or Replacement

Hot water is a necessity in every home, providing comfort for showers, cleaning, and everyday household tasks. When your water heater starts to fail, it can lead to inconsistent temperatures, high energy bills, and even potential water damage. Knowing the warning signs can help you avoid a sudden breakdown and costly emergency repairs.

At Rocket Plumbing, we specialize in water heater repair and replacement, ensuring you always have access to reliable hot water. If you’ve noticed any of the following issues, it may be time to schedule a professional inspection.

1. Inconsistent Water Temperature

One of the most common signs of a failing water heater is fluctuating water temperatures. If you’re experiencing:

  • Water that turns cold unexpectedly
  • Hot water running out faster than usual
  • Difficulty maintaining a consistent temperature

Your water heater could have a malfunctioning thermostat, sediment buildup, or failing heating elements. A professional inspection can determine whether a repair will fix the issue or if replacement is the better option.

2. Strange Noises Coming from the Tank

A properly functioning water heater should operate quietly. However, if you hear:

  • Rumbling, popping, or banging sounds
  • Hissing noises coming from the unit
  • Loud knocking or clanking when heating water

These sounds often indicate sediment buildup at the bottom of the tank. Over time, mineral deposits from hard water settle in the tank, reducing efficiency and causing overheating. A tank flush or full replacement may be necessary, depending on the severity of the issue.

3. Discolored or Rusty Water

If your hot water appears brown, rusty, or has an odd smell, it could be a sign of:

  • Corrosion inside the tank
  • Rusty or deteriorating pipes
  • Bacteria growth in the tank

While minor discoloration may be resolved by flushing the tank, severe corrosion inside the water heater usually means it’s time for a replacement. Ignoring this issue could lead to leaks and water damage in your home.

4. Water Leaks Around the Heater

Any sign of water pooling around your water heater should never be ignored. Leaks can occur due to:

  • Cracks or corrosion in the tank
  • Loose or faulty pipe connections
  • A leaking pressure relief valve

Small leaks can quickly turn into major water damage if left unaddressed. If you notice moisture around the base of your water heater, call Rocket Plumbing immediately for an inspection.

5. Decreased Hot Water Supply

Does your hot water run out much faster than it used to? If your water heater isn’t producing enough hot water, the cause could be:

  • Sediment buildup reducing the tank’s capacity
  • A failing heating element or burner
  • A water heater that’s too small for your household needs

If your current unit can’t keep up with demand, you may need a larger-capacity water heater or an upgrade to a tankless system.

6. High Energy Bills

An inefficient water heater can significantly increase your energy costs. If your utility bills are rising but your hot water usage remains the same, your water heater may be working harder than necessary due to:

  • Sediment buildup forcing the unit to use more energy
  • A failing heating element
  • An outdated, inefficient model

Replacing your old unit with a modern, energy-efficient water heater can lower your utility bills and improve overall performance.

7. Your Water Heater Is Over 10 Years Old

The average lifespan of a traditional tank water heater is 8–12 years, while tankless models can last up to 20 years with proper maintenance. If your unit is approaching or exceeding its lifespan, consider a replacement before it fails unexpectedly.

Check the age of your water heater by looking at the manufacturer’s label or serial number. If it’s more than a decade old, it may be time for an upgrade.

Repair or Replace? How to Decide

If your water heater is showing any of the above signs, you may be wondering whether a repair or full replacement is the best option. Here’s a general guideline:

Consider Repairing If:

  • The unit is less than 8 years old
  • The issue is minor, like a faulty thermostat or heating element
  • The tank isn’t leaking and has no major rust or corrosion

Consider Replacing If:

  • The unit is 10+ years old
  • There are multiple ongoing issues requiring frequent repairs
  • The water heater is inefficient and driving up energy costs
  • The tank is leaking or showing signs of corrosion

Rocket Plumbing can help you determine the best course of action based on your specific situation.

Upgrade to a More Efficient Water Heater

If it’s time for a replacement, consider upgrading to a high-efficiency model. Options include:

  • Traditional Tank Water Heaters – Ideal for larger households needing a steady supply of hot water
  • Tankless Water Heaters – Provides on-demand hot water, reduces energy costs, and takes up less space
  • Hybrid Water Heaters – Uses heat pump technology for maximum energy efficiency

Our experts at Rocket Plumbing can help you choose the best water heater for your home and provide professional installation services.

Schedule Your Water Heater Inspection Today

Don’t wait until your water heater fails completely—address issues early to avoid unexpected breakdowns, costly repairs, and water damage.

At Rocket Plumbing, we provide fast, reliable, and expert water heater repair and replacement services. Our licensed professionals will inspect your unit, offer honest recommendations, and ensure your home has a dependable hot water supply.

Contact Rocket Plumbing today or schedule a service online. Let us help you keep your hot water flowing!

Preventing Sewer Line Backups: Essential Tips for Homeowners

A sewer line backup is every homeowner’s nightmare. Not only can it cause costly damage to your property, but it also brings unpleasant odors, slow drains, and potential health hazards. Fortunately, with proper maintenance and preventative measures, you can avoid these messy situations and keep your home’s plumbing system running smoothly.

At Rocket Plumbing, we specialize in sewer line maintenance and repairs, helping homeowners prevent backups before they become disasters. In this guide, we’ll share expert tips to protect your sewer lines and keep your plumbing trouble-free.

Understanding Sewer Line Backups

Your home’s main sewer line is responsible for carrying wastewater from your sinks, toilets, and drains to the municipal sewer system or septic tank. When this line gets clogged or blocked, wastewater has nowhere to go—leading to a backup that can cause significant property damage.

Common Causes of Sewer Line Backups

  • Tree root intrusion – Tree roots naturally seek out moisture and can invade sewer lines, causing cracks, blockages, or even complete pipe collapses.
  • Grease and fat buildup – Pouring cooking grease, fats, and oils down the drain can lead to buildup over time, restricting water flow.
  • Flushing non-flushable items – Paper towels, wipes (even “flushable” ones), hygiene products, and other debris don’t break down properly and can create stubborn clogs.
  • Aging or damaged pipes – Older homes with clay or cast iron pipes are prone to corrosion, cracking, and collapsing, leading to backups.
  • Heavy rain or flooding – Excessive rainfall can overwhelm municipal sewer systems, pushing sewage back into residential lines.

Top Tips to Prevent Sewer Line Backups

Be Mindful of What You Flush and Pour Down the Drain

One of the easiest ways to prevent clogs in your sewer line is to be cautious about what goes down your drains and toilets.

Do NOT flush:

  • Baby wipes (even flushable ones)
  • Paper towels
  • Feminine hygiene products
  • Cotton balls, swabs, or floss
  • Diapers

Do NOT pour down the drain:

  • Cooking grease or oil
  • Coffee grounds
  • Eggshells
  • Pasta, rice, or fibrous vegetables (celery, potato peels)

Instead, dispose of grease and food waste in the trash, and consider installing a garbage disposal with regular maintenance to break down small food particles.

Schedule Routine Sewer Line Inspections

A professional plumbing inspection can detect small issues before they turn into major problems. At Rocket Plumbing, we use video camera inspections to check for cracks, blockages, and tree root intrusion inside sewer pipes.

Recommended frequency:

  • Older homes (40+ years old) – Inspect every 1-2 years
  • Newer homes – Inspect every 2-3 years
  • After major plumbing issues – Inspect immediately

Install a Backwater Valve

A backwater valve is a device installed in the sewer line that prevents wastewater from flowing back into your home during heavy rains or municipal sewer system overloads. If you live in an area prone to flooding, this extra layer of protection is a smart investment.

Keep Trees and Shrubs Away from Sewer Lines

If you have trees growing near your sewer lines, their roots can penetrate pipes, causing cracks and severe blockages.

  • Avoid planting trees near sewer lines (oak, willow, and maple trees have aggressive roots).
  • Install root barriers to redirect root growth away from pipes.
  • Use root-killing treatments if tree roots are a known issue (consult a professional before use).

Clean Your Drains and Sewer Line Regularly

Periodic cleaning helps remove debris before it becomes a problem. You can:

  • Flush drains with hot water weekly to break up grease and soap scum.
  • Use enzyme-based drain cleaners monthly (avoid harsh chemical cleaners that can damage pipes).
  • Schedule professional hydro jetting every few years to clear stubborn debris and root growth.

Replace Old or Damaged Sewer Pipes

If your home has clay, cast iron, or Orangeburg pipes, they are prone to cracks, deterioration, and root intrusion. If you experience recurring backups or slow drains, consider replacing your sewer line with durable PVC or HDPE pipes, which resist corrosion and root infiltration.

Know Where Your Sewer Cleanout is Located

A sewer cleanout is an access point that allows plumbers to clear blockages in your main sewer line. Knowing its location can save time and money in case of an emergency. If your home doesn’t have one, installing a cleanout can make future maintenance easier.

What to Do if You Experience a Sewer Line Backup

Even with proper maintenance, sewer line issues can still occur. If you notice:

  • Multiple drains backing up at once
  • Gurgling noises from toilets or drains
  • Foul sewage odors inside your home
  • Slow draining sinks, tubs, or showers

Take these immediate steps:

  1. Stop using all water fixtures – Avoid flushing toilets or running water to prevent further backup.
  2. Check your sewer cleanout – If water is standing in the cleanout, you may have a blockage.
  3. Call Rocket Plumbing Immediately – Our team offers 24/7 emergency sewer line services to diagnose and resolve the issue quickly.

Protect Your Home from Sewer Line Backups – Call Rocket Plumbing Today!

Don’t wait until a small clog turns into a costly sewer backup. With routine maintenance, smart prevention, and professional inspections, you can keep your sewer system flowing smoothly.

At Rocket Plumbing, we specialize in sewer line inspections, repairs, and replacements to keep your plumbing in top shape. Whether you need routine maintenance, hydro jetting, or a full sewer line replacement, we’ve got you covered.

Contact Rocket Plumbing today to schedule a sewer line inspection or service!